Ripped Off And Pissed Off

Here we are all becoming parents. Some new parents and some just expanding their families. My wife and I have been doing some shopping over the Internet for stuff for Ava. We ordered a baby carrier and some other things from an on line store called BABY GURU. We went to their web site called www.babyguru.com. Our total sale came to over $175.00. That was back in March of this year. We have yet to receive our merchandise or get our money back. We have sent over twenty e-mails to this company. We have called the number that shows up on their web site and it is no longer in service. We finally threatened them with going to the Mississauga Police and reporting them for fraud and after about fifteen un-answered e-mails they finally returned that one. They tried telling us that they were changing owners and that is why we haven't received our merchandise. They gave us two options. We could either wait for the ownership change to be completed and they would send us our merchandise or if we send them a copy of the original receipt that they would refund us our money. We of course picked the second option. Surprise Surprise. We sent them what they wanted and we still haven't gotten our money back. Their web site is still up and running and people can still order stuff from them. So we finally contacted the Mississauga Police and they said that they can't do anything about it. The Police suggested that we contact Pay Pal, which we already have and or take them to small claims court. Pay Pal did an investigation and have ruled on our behalf but said that they can't do anything about it because after numerous attempts to contact the company they have realized that the number has been dis-connected. So I thought that I would put this post on our blog to warn any excited new parents or parents who are expanding their families to stay away from this web site and this company. THEY ARE CROOKED AND THEY ARE THIEVES. I still can't get over the fact that their web site is still up and running and that people can still order from them. Through our investigation we have found out that aren't even registered at the Better Business Bureau. So we can't even register a complaint with them. I'm so pissed off now that I'm to the point that if I could find out their business address in Mississauga that I would take a drive and visit their store in person. Although it probably wouldn't do me ant good because I would be willing to bet that the store doesn't even exist. So do your selves a favour and don't buy anything from them.